Locations and billing

Your Wren plan is billed monthly per location: you pay for each Ship To location that is turned on, and Bill To locations are free. Every plan includes unlimited users, unlimited suppliers and unlimited purchases. This article covers how to manage your locations and your subscription together.

Only account admins can manage locations and billing.

#Your locations

Open Account Settings at the foot of the sidebar and choose Locations. Switch between Ship To and Bill To at the top of the page, and use Search to find a location by name. Each card shows the location's address, and its DEA and HIN where you have them.

• A Ship To location receives orders and keeps its own stock. It counts toward your plan.
• A Bill To location is where invoices go. It's free.

To add a location, press New Location. The step-by-step guide is in Add locations.

#Edit a location

1. Press Edit on the location's card.
2. Change its name, address or, for a Ship To, its Default Bill To.
3. Press Save Changes.

#Disable a location

When a site closes, disable it rather than lose its history. Its orders and invoices stay in Wren, and you can reactivate it at any time.

1. On the Ship To view, press Disable on the location's card.
2. The window shows your price now and under Next Billing Cycle. Your subscription goes down by one location once your current billing cycle ends.
3. Press Confirm.

The card now offers Activate instead.

#Activate a location

1. Press Activate on the disabled location's card.
2. The window shows the prorated amount added for the rest of this month.
3. Confirm.

#Your subscription

Open Account Settings and choose Billing & Subscriptions. The Billing & Subscription page shows:

• Your plan, with how many locations it covers and what it comes to each month.
• Your next payment, such as "Upcoming Payment" with its date, or the date your trial ends and what your first payment will be.
• Payment Methods & History, which opens your payment details and past payments.
• Manage Locations, a shortcut to the Locations page.

If a payment doesn't go through, the page says so. Press Update Method to add a new card.

#Cancel or keep your subscription

1. On the Billing & Subscription page, press Cancel Subscription.
2. The page now reads "Set to cancel" with the date you keep access until.

Changed your mind? Press Undo Cancelation before that date and your subscription carries on as before.

#Related

• Add locations
• Set up your practice
• Order for several locations
• Company settings