Supplier settings

Each supplier has a settings page where Account admins manage how your practice is connected to it: which locations can order, under which account, who the supplier's contact is, and whether the supplier is switched on at all.

#Find a supplier in the directory

1. Press Account Settings at the foot of the sidebar and choose Suppliers.
2. The table lists every supplier of your account, with its GPO tag, Products, Catalogs, Date Connected, Locations Active and Status.
3. Type in Search suppliers to find one by name.
4. Press a row to open that supplier's settings.

The Status column reads CONNECTED for a supplier Wren is linked to, PENDING for one still waiting on a step, and USER-ADDED for one you added yourself. Connect Supplier, at the right, takes you to the Suppliers page to start a new connection.

#The settings page

At the top are three buttons: Disable Supplier (or Enable Supplier), Support and Visit Website. Below them you see the supplier's logo, with a verified badge when Wren is linked to it, its name, a GPO tag when group contracts apply, its description, the Date Initiated and Last Updated, and its status: Connected, Pending or Disabled.

The page has two tabs. Connections is about your locations. Manage Catalog is about the supplier's products. See Catalogs and access.

#Connections: one row per location

The Connections tab lists every location connected to this supplier:

A connection the supplier has not finished yet shows Pending instead of the switch.

#Switch a location off or on

1. On the Connections tab, press the switch at the end of the location's row.
2. Confirm with Yes, Disable.

Nobody at that location can order from the supplier until you switch it back on. Other locations are not affected. Turning a location back on needs no confirmation.

#Connect more locations or correct details

1. On the Connections tab, press Connect New Locations.
2. Every location of yours is listed. The ones already connected come ticked and filled in, so you can also correct an Account ID#, a Bill To, a Sales Contact or the Included Emails.
3. Tick each new location and choose its Bill To and Sales Contact.
4. Press Continue, review everything on Final Step!, then press Send Request.
5. If you added new locations, Wren tells you how many were detected. Press Continue and Notify Supplier. Future purchase orders from these locations are sent through Wren.

#Switch the whole supplier off

1. Press Disable Supplier at the top of the page.
2. Confirm in the window that opens, or press Go back to change nothing.

The supplier is then off for every location at once. Its status reads Disabled, the button becomes Enable Supplier, and the supplier leaves the supplier picker in the Catalog until you enable it again.

#Related

• Connect a supplier
• Catalogs and access
• Locations and billing
• Roles and permissions